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FAQ

1.Can I choose the product with different size or color?

Customized specifications are accepted too.We can design and manufacture different hammocks for you till you are satified.

Our basic size: 200x80cm, 200x100cm, 200x120cm, 200x140cm, 200x150cm, 220x150cm,

240x160cm and etc.

Available color : more than 300 kinds of fabric pattern, such as single color, striped color.

Customized is also accepted.

2.What’s the material of the hammock?

Cotton canvas, poly-cotton canvas, polyester, nylon parachute, cotton rope,PP rope and etc.

3.How about the hammock package?

It can be packaged into opp bag, stuffsack,carry bag, color box and mail box. Customized package is available for us too.

4.Did your quote include the hammock accessories?

Tree straps and karabiners are excluded.

5.Can I print our Logo on the product?

Surely you can.OEM and ODM orders are welcome,your own Logo are accepted.

6.How could I get SWIFT OUTDOOR samples?

We can supply some free samples ( total value under 5 US dollars) if you have a FedEx or DHL account or other courier freight collectable account and agree to pay the courier freight.

If the total value of samples is more than 5 US dollars, we’d like to ask you to pay for the samples and courier freight. We will send the samples to you after receipt of your payment.

If you don’t have a courier account, you can send your courier to collect samples from us. Or, send us the sample charge together with the courier cost by T/T

7.How long for making a sample and mass production ?

7-10days for basic samples, 35-45days for mass production.

8.What’s your Payment Terms?

All the payment term is accepted, such as T/T, L/C,  Paypal, West Union, Money Gram and so on.

9.How can I get the latest price?

Do not hesitate to contact with us use your computer or telephone, and you will get reply within 24hours.

10.Can Swift Outdoor arrange the transportation for us?

Yes,we could help customer to book and ship goods.

11.I just want to buy a few pieces of your products, what should I do?

We supply our common fabric and some in stock fabric for your choosing. Generally, MOQ is 200 pcs.

12.Do you offer Quantity Discounts?

Sure. Big Quantity, Lower Price.

13.Can you supply FORM A and Certificate of Origin available?

Sure.

14.What’s your MOQ for hammock, hanging Chair, Stand?

Hammock & Hanging Chair

A : MOQ: 200 pcs for fabric in stock

B : MOQ:1000 pcs for fabric new or ODM order

Stand

A : MOQ: 200 pcs for common size in stock

B : MOQ:1000 pcs for ODM order

15:Can we have our logo or company name printed on your products or the package?

Sure.